The Company or “we” “us” or “our” (as defined in the “Terms of Service”) is dedicated to providing our users with a responsible gaming environment on the Site (as defined in the Terms of Service). Not only is it our mission to provide our members with the most entertaining gambling experience but it is also our duty to help prevent compulsive usage of and underage access to our gaming products. We are committed to responsible gaming.
If you have a gambling problem and want help, call 1-800-522-4700
In line with the Colorado regulation, anyone under the age of 21 (“Minors”) is forbidden to play on our Site. In Colorado, it is unlawful for any individual who is a Minor to engage in sports betting.
Nevertheless, we recognize that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect Minors from underage gambling. To ensure the safety of Minors, we recommend installing filtering software to block Minors from accessing certain websites and programs.
Below are links to some such providers and software:
Tips for parents:
Unfortunately, no system is fool proof. If you know a person under the age of 21 who is registered with us, please notify our Operations Department at firstname.lastname@example.org.
You may enable “strong authentication” for added account security. You can enable “strong authentication” by going to My Account>then go to “My Account – Change password”. Strong authentication will be enabled until you disable it.
It is your responsibility to configure your client terminal’s auto-lock feature to protect your client terminal from unauthorized use.
We provide you with tools to aid you in identifying any unauthorised use of your account with the Site:
If you wish to view the results of the bets you have placed choose “My Bets”. In order to receive reports with respect to your transaction and game play detail, select “Account Statement”.
Gambling may impact your life and that of your friends and family. We have listed some examples of the risks linked gambling below:
If you or someone you know is experiencing the addiction of compulsive gambling, you may seek help and advice from:
We recognize that while most people gamble for entertainment, a small number of people can become obsessed with the potential monetary gains. We have implemented measures to help address this problem:
We provide you with tools so that you can manage your gambling. Please note that we may also impose limitations on your gambling. In such event the more restrictive limitation will apply.
1. Deposit Limits - You can set a limit as to how much you can deposit on the Site for the following rolling time periods:
2. Wager Limit - You can set a limit on the maximum amount you can wager for the following periods (or a combination of the following periods):
3. Playing Time Limit - You can set a limit on the time you spend on the Site per calendar day.
Please note that if you have self-excluded from the Site for Lifetime, you may request to revoke the Lifetime self-exclusion after at least one year has passed from when the Lifetime self-exclusion was set, by contacting email@example.com.
Once you have self-excluded through the Site, we will:
In the event that you download any of our applications to your device or directly from the Site to your device and you agree to receive push notifications, if you wish to stop such notifications being sent to you must do this through the relevant device or by deleting the application. However, we will stop your receipt of push notifications if you Self-Exclude from the Site.